API Reference
  1. DeskDay API
  2. SLA

SLA statistics for the authenticated MSP

get
https://public-api.deskday.ai/v1/sla/statistics

SLA statistics for the MSP. Requires scope sla:read.

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Query Params
date

Include tickets created on or after this date (ISO 8601 date).

date

Include tickets created on or before this date (ISO 8601 date).

string
length ≤ 75

Filter statistics to a single customer mapping_id.

string
length ≤ 75

Filter statistics to a single SLA policy id.

string
length ≤ 50

Filter statistics to a single ticket priority.

Responses

Updated 2 months ago

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Updated 2 months ago

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