API Reference
  1. DeskDay API
  2. Tickets

Close a ticket

post
https://public-api.deskday.ai/v1/tickets//close

Closes a ticket with an optional resolution note. Requires scope tickets:write.

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Path Params
string
required

Ticket mapping_id.

Body Params
boolean

Skip the contract-validity check; does NOT skip the open-timer check. Defaults to false.

string
length ≤ 2000

Resolution note recorded when closing the ticket.

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Updated 2 months ago

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Updated 2 months ago

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